Have a question about our teacher stamps? You’ll find the answers to some of our most common questions below. If you can’t find what you’re looking for, feel free to get in touch with us at info@tictacteach.com.au
✨ Can I customise my teacher stamp?
Yes! Our 'Make It Yours' collection can be personalised to make them uniquely yours. Depending on the design, you may be able to add your name or texts. Please carefully check your personalised details before placing your order, as customised products are made specifically for you.
♻️ Are the stamps refillable?
Yes! Our stamps are refillable, meaning you can continue using your favourite teacher stamp rather than replacing the entire stamp.
Replacement ink can be purchased separately from our store.
🛍️ Can I return or exchange my order?
Because our personalised and customised stamps are made specifically for you, customised products cannot be returned, exchanged or refunded simply because you change your mind or no longer require the product.
For non-customised products, please contact us if you have an issue with your order and we’ll be happy to discuss the available options.
❗ What if my product arrives damaged or has a defect?
We want you to be happy with your Tic Tac Teach purchase. If your product arrives damaged, defective, faulty or with an error caused by us, please contact us as soon as possible.
Email info@tictacteach.com.auwith:
- Your order number
- A description of the issue
- Clear photos of the product and packaging where relevant
We’ll review the issue and work with you to find an appropriate solution.
Please note that customised products are not eligible for a refund due to a change of mind, incorrect personalisation details provided by the customer, or other reasons unrelated to a product defect or error on our part.
📦 How long will my order take?
Processing times may vary depending on the product and whether it is customised.
Please check the individual product listing for the most up-to-date processing and dispatch information. Customised orders may require additional time to prepare.
Please also remember that processing time is separate from postage/delivery time.
🧼 How should I care for my stamp?
For the best results:
- Store your stamp in a clean, dry place.
- Keep the stamp covered when not in use.
- Avoid pressing excessively hard when stamping.
- Use suitable refill ink when the impression begins to fade.
- Avoid using incompatible inks, as these may affect the performance of your stamp.
💌 I have another question. How can I contact you?
We’d love to hear from you!
If you have a question about an order, product, customisation or anything else, please email: info@tictacteach.com.au
We’ll get back to you as soon as we can.